1. The Autonomous Digital Enterprise
  2. BMC ConnectedDigitalOps Experience

Introducing theAutonomous Digital Enterprise

Where business makes the most of every opportunity:

Making infrastructure your greatest advantage.

You already have a built-in differentiator and advantage. You need only to optimize the value it can deliver through automation.

Transforming systems of record into systems of action.

Creating a bridge between back-end systems and frontline experiences, enabling automated workflows that give you the real-time insights to take action.

Ensuring data unlocks continuous growth.

No longer IT “plumbing,” your data and infrastructure become a foundation for continuous innovation that’s centered on the customer.

Enabling the Autonomous Digital Enterprise requires these capabilities.

Artificial Intelligence

Artificial Intelligence

To make the most of both your existing and future technologies, freeing up your people to do more valuable work and automating at the scale business requires.

Observability

Observability

Having visibility across the business, on-prem, in the cloud, and out to the edge.

Orchestration

Orchestration

To do more than automate parts of your business, but optimize how they connect, orchestrate, and optimize data to yield actionable insights.

Resilience

Resilience

Cybersecurity and data recovery that work together to mitigate risk.

The Autonomous Digital Enterprise is how you operationalize innovation to seize opportunity.

In short, Ops are everything.

BMC makes the most of your new and existing technology. We connect and optimize operations across your enterprise. So you can innovate, adapt, and grow faster.

We call it ConnectedDigitalOps

In the world of hybrid IT, it’s not what you do, but how you operationalize it.

Connected​DigitalOps

BMC makes the most of your technology by optimizing and connecting otherwise siloed operations to fuel innovation across your enterprise.

// IntroductionConnectedDigitalOps

ConnectedDigitalOps. It’s how you operationalize innovation.

Every enterprise is in the innovation business. Which means there’s no waiting for the next big idea. You have to operationalize innovation by connecting and optimizing all your Ops—new and old—across your entire technology landscape.

Bridge back-end systems to frontline experiences. And ensure that everyone has the real-time insights to see opportunity, react in real-time, and deliver a new and better experience at scale.

That’s the promise of the Autonomous Digital Enterprise.

Listen

Hear from an expert

Ram Chakravarti, Chief Technology Officer, describes Connected Digital Ops.

ConnectedDigitalOps

The ConnectedDigitalOps Solution

Build an Autonomous Digital Enterprise with the most comprehensive portfolio of infrastructure software, partners, and expertise to connect and optimize hybrid IT.

Portfolio Properties

The value BMC delivers through our product portfolio and how we can help bring the vision for Connected Digital Ops to life.

Solutions

The different solution areas and products we offer that deliver on our promise.

Continue to
ServiceOps
<span class='ops-title'><span>ConnectedDigital</span>Ops</span>

ServiceOps

Remove the barrier between service and operations, opening up greater collaboration between teams and departments to drive amazing user experiences.

// IntroductionServiceOps

Driving better experiences for customers, employees, agents, and IT.

BMC ServiceOps provides a platform that breaks down silos, so that teams can collaborate with greater visibility into the data, manage change more effectively, and automate intelligently. Resulting in amazing user experiences that drive greater customer satisfaction, improve efficiency and lower costs.

Listen

Hear from an expert

Katie Tierney, Sales and Presales Leader and Innovator, describes ServiceOps.

// Proof in actionServiceOps
Huisman, designer and manufacturer of heavy construction equipment, saw a 30x increase in digital workplace adoption, 80% reduction in HR-related phone calls, 35% fewer email-based IT requests.
// Proof in actionServiceOps
An e-commerce company cut down the percent of incidents caused by changes from over 90% to under 1%, with BMC Helix Discovery, CMDB, and dependency mapping.
ServiceOps

The ServiceOps Solution

Get the answers you need to start innovating your ServiceOps.

Challenges

Roadblocks to adoption based on research and insights.

Solutions

How we solve and prevent common challenges.

Continue to
AIOps
<span class='ops-title'><span>Service</span>Ops</span>

AIOps

Combines big data and machine learning to automate IT operations processes.

// IntroductionAIOps

Automate IT processes to drive better business performance.

BMC AIOps uses AI and machine learning to analyze data from your management systems to create a single, unblinking view of your IT environment. By automating how you detect anomalies and proactively resolving issues, it frees up your people to focus on innovating and delivering new services faster than before.

Listen

Hear from an expert

Deepak Singla, Country Director–India and SAAR, on AIOps.

// Proof in actionAIOps
A large European mutual insurance group used one console to manage its complex IT environment, saving 21 hrs/month with automated event remediation, and reducing costs by 22% in all application maintenance.
// Proof in actionAIOps
A major Swedish bank enabled a unified ‘single pane of glass’ monitoring that gives them a greater scope to incorporate not only monitoring, events, alerts and dashboards, but also deliver key insights, analytics, comprehensive service-based monitoring, intelligent automation, and integration.
AIOps

The AIOps Solution

Get the answers you need to automate IT processes and drive better business performance.

Challenges

Barriers to adoption based on research and insights.

Solutions

How we solve and prevent common challenges.

Continue to
DevOps
<span class='ops-title'><span>AI</span>Ops</span>

DevOps

Enable a cultural shift where you’re able to develop innovative apps and deliver continuously.

// IntroductionDevOps

Innovate faster, deliver better.

Success isn’t just about moving fast or even building something great, but continuous delivery. At BMC, DevOps goes beyond collaboration and communications to help organizations automate and streamline their IT processes, improve visibility and control, and ensure high availability and performance of their applications and services.

Listen

Hear from an expert

Maurice Groeneveld, VP, Global Sales Mainframe Optimization + Transformation, on DevOps.

// Proof in actionDevOps
Nedbank modernized its developer experience resulting in a 95% reduction in development and production time, a 75% faster release frequency, and 90% faster onboarding of new hires.
// Proof in actionDevOps
Folksam saved $170k per year through automated deployment processes; reduced deployment cycles by days—moving from quarterly releases to weekly sprints—further accelerating innovation.
DevOps

The DevOps Solution

Get the answers you need to unleash dev team creativity and build a best-in-class customer experience.

Challenges

Barriers to adoption based on research and insights.

Solutions

How we solve and prevent common challenges.

Continue to
DataOps
<span class='ops-title'><span>Dev</span>Ops</span>

DataOps

Enables the modern business to unlock greater business value from data—rapidly, continuously, and at scale.

// IntroductionDataOps

Making your mainframe dance and deliver.

BMC DataOps is how the customer data on your mainframe meets the expectations of today’s customer experience.

Streamlining and automating data management to ensure always-on availability and end-to-end visibility. Making your mainframe as nimble as your other platforms.

Listen

Hear from an expert

Dave Tobias, Global Account Manager, on DataOps.

// Proof in actionDataOps
Railinc automates daily data capture and processing of 11 million data points for 40,000 locomotives, 1.6 million railcars, over 140,000 miles of railroad network, with 50TB of data, planned for 100TB in 3 years.
// Proof in actionDataOps
Carfax seamlessly orchestrates 100,000+ data sources to get new business services into production in just minutes instead of months with better collaboration between IT and business leaders, resulting in improved ROI.
DataOps

The DataOps Solution

Get the DataOps answers you need to uncover new opportunities, quickly respond to issues, and even predict the future.

Challenges

Barriers to adoption based on research and insights.

Solutions

How we solve and prevent common challenges.

Continue to
AutonomousOps
<span class='ops-title'><span>Data</span>Ops</span>

Autonomous​Ops

Gives modern business the freedom to innovate with new technologies by integrating, automating and orchestrating complex application, and data workflows across the hybrid IT landscape, so teams can deliver business outcomes at enterprise speed and scale.

// IntroductionAutonomousOps

Automating change, so you can focus on innovation.

Critical to how fast you move as an enterprise, is how well you can integrate, automate, and orchestrate workloads. With BMC AutonomousOps, you have a collaborative platform for leveraging AI to make your systems self-healing, predicting and resolving maintenance issues automatically.

By automating mundane IT tasks, you get more out of the teams you have.

Listen

Hear from an expert

Gunal Kannan, AVP, Tech Strategy and Advocacy, on AutonomousOps.

// Proof in actionAutonomousOps
Global financial services firm Raymond James supports over 6,500 financial advisors for 2.7 million customers, with 2 million job executions per month, absorbed 42% more job executions with no increase in headcount and delivered audit reports 96% faster.
// Proof in actionAutonomousOps
Carrefour Argentina opened 540 new city-center stores in 5 years and saw an 11.8x increase in data transfers in order to manage the resulting changes to its pricing and supply chain—all with no increase in personnel.
AutonomousOps

The AutonomousOps Solution

Get the answers you need to innovate with new technologies and deliver better business outcomes at enterprise speed and scale.

Challenges

Barriers to adoption based on research and insights.

Solutions

How we solve and prevent common challenges.

Back to
ConnectedDigitalOps
<span class='ops-title'><span>Autonomous</span>Ops</span>
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